MAOE
    MAOE
    Home
    Solutions
    Products
    Artists & Talents
    MAOE Infinite
    MAOE One
    News
    Legal
    Careers
    Support
    Legal Documentation

    Privacy Policy

    Effective Date:August 21, 2026
    Last Updated:August 21, 2026
    Version:1.0.0

    Table of Contents

    1. Introduction & Scope

    This Privacy Policy applies to MAOE Corporation Limited (incorporated in New Zealand) (referred to as "MAOE", "we", "us", or "our").

    We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you of how we look after your personal data when you visit our website, use our applications, or interact with our services. It tells you about your privacy rights and how the law protects you.

    Legal Frameworks

    This policy is designed to comply primarily with the stringent requirements of the New Zealand Privacy Act 2020 and the General Data Protection Regulation (GDPR) of the European Union. To accommodate our global user base, our data processing practices also align with other applicable international data protection laws and privacy standards worldwide, ensuring comprehensive compliance regardless of your location.

    2. Personal Data We Collect

    Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

    We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

    Identity Data

    Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.

    Contact Data

    Includes billing address, delivery address, email address, and telephone numbers.

    Technical Data

    Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system.

    Usage & Profile Data

    Includes information about how you use our website, products, services, your interests, preferences, feedback, and survey responses.

    3. Methods of Collection

    We use different methods to collect data from and about you including through:

    • Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
    • Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
    • Third parties or publicly available sources: We will receive personal data about you from various third parties such as analytics providers (e.g., Google), advertising networks, and search information providers.

    4. Purposes of Processing

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Where we need to perform the contract we are about to enter into or have entered into with you.
    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
    • Where we need to comply with a legal obligation under New Zealand law, European Union law, or other applicable international laws.

    Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

    5. Disclosure & Sharing

    We may share your personal data with the parties set out below for the purposes outlined in Section 4:

    • Internal Third Parties: Other companies in the MAOE Group acting as joint controllers or processors and who are based in New Zealand.
    • External Third Parties: Service providers acting as processors based in various jurisdictions who provide IT and system administration services.
    • Professional Advisers: Including lawyers, bankers, auditors, and insurers based in New Zealand who provide consultancy, banking, legal, insurance, and accounting services.
    • Regulators and Authorities: Authorities based in New Zealand, the European Union, and other relevant jurisdictions worldwide who require reporting of processing activities in certain circumstances.

    We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

    6. Cross-Border Transfers

    As an international organization, we share your personal data within the MAOE Group. This will involve transferring your data between New Zealand, the European Economic Area (EEA), and other jurisdictions globally.

    Whenever we transfer your personal data out of its originating jurisdiction, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

    • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the relevant regulatory authorities (e.g., the New Zealand Privacy Commissioner, the European Commission, or other applicable global authorities).
    • Where we use certain service providers, we may use specific contracts approved for use which give personal data the same protection it has in its originating country.

    7. Data Security & Retention

    Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

    Data Retention

    We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

    8. Your Legal Rights

    Under the New Zealand Privacy Act 2020, the GDPR, and other applicable international data protection laws, you have rights in relation to your personal data. You have the right to:

    Request access to your personal dataEnables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
    Request correction of your personal dataEnables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
    Withdraw consent at any timeWhere we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

    If you wish to exercise any of the rights set out above, please contact our Data Protection Officer. We try to respond to all legitimate requests within 30 days.

    9. Changes to Policy

    We keep our Privacy Policy under regular review. This version was last updated on the date specified at the top of this policy.

    It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. We may update this policy from time to time to reflect changes in legal requirements or our data processing practices.

    10. Contact Information

    We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

    Data Protection Officer

    privacy@maoegroup.com
    New Zealand Entity
    MAOE Corporation Limited
    [Insert NZ Street Address]
    [Insert City, Postcode]
    New Zealand
    MAOE

    © MAOE Group and affiliated companies. All rights reserved.

    About MAOE|History|Careers|Support|Legal|Privacy & terms